Privacy Policy

1. Introduction

Royal Horology (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect

Personal Data

We may collect:

• Contact details (name, email, phone, shipping/billing address)
• Payment information (processed securely via encrypted gateways)
• Purchase history and preferences
• Customer service communications

Automated Data

When you browse our site:

• IP address & device information
• Cookies & tracking technologies (see Section 5)
• Website usage data (pages visited, time spent)

3. How We Use Your Data

4. Data Sharing & Disclosure

We only share data with:

• Payment processors (Stripe, PayPal)
• Shipping carriers (DHL, FedEx)
• Service providers (IT, marketing agencies)
• Legal authorities (when required by law)

We never sell your data.

5. Cookies & Tracking Technologies

We use:

• Essential cookies (shopping cart, login)
• Analytics cookies (Google Analytics)
• Marketing cookies (Facebook Pixel)

Manage preferences via our Cookie Banner or browser settings.

6. Data Security

We implement:

• SSL encryption
• PCI-DSS compliance
• Regular security audits
• Limited employee access

7. Your Rights

You may request to:

• Access your data
• Correct inaccuracies
• Delete information
• Restrict processing
• Receive your data (portability)
• Withdraw consent (marketing)

Submit requests to: royalhorology@gmail.com

8. International Transfers

Data may be transferred to/processed in:

• Switzerland
• EU
• USA
  All transfers comply with GDPR/Swiss DPA standards.

9. Policy Updates

We may update this policy. Significant changes will be notified via:

• Website banners
• Email (for account holders)

10. Contact Us

For privacy concerns:
Data Protection Officer
✉️ QLSHOP2@gmail.com
📞WhatsApp:84928979684